A 10-week seminar series hosted by the Department of Human Centered Design & Engineering. Each week features a different guest presentation on current topics in the field. All talks are open to the community. View the full series schedule online at hcde.uw.edu/ux. Todd Allmond
Principal Design Director, Experience Research and Design (XSD) Studio, Microsoft Service Design for Complex and Impactful Experiences Are you interested in learning how service design can help you understand complex ecosystems and create connected and impactful experiences? If so, you are invited to attend a presentation by Todd, who will share his insights and lessons learned from applying service design principles in a large and complex organization like Microsoft. Todd Allmond is a design leader with 13 years of experience who transforms experiences by fusing human-centered design principles to define innovative concepts, products, services, and experiences that resonate deeply with customers. Todd uses the power of behavioral psychology and experience design to drive tangible business outcomes, enhance CX, elevate UX design, and develop transformative strategies that led to increased revenue growth and decreased effort. |